FAQ

Standard shipping is free on every order within Australia. The delivery options for your address, and any estimate the carrier provides, are shown at checkout before you pay.

Standard shipping is free on every order, Australia-wide. No minimum spend.

You will receive an email with a tracking link the moment your parcel ships. You can also see every order and its status under Account, then Orders. See our Track Order page for more.

Not at the moment. We are focused on giving Australian customers the fastest, most reliable service we can. International shipping is on our roadmap.

You have 30 days from delivery to return most items, provided they are unworn, unwashed and with tags attached. Start a return by contacting us with your order number and we will confirm whether it can be accepted and send you instructions.

Yes. Get in touch with your order number and we will talk you through the exchange.

We inspect returns as soon as they arrive and will let you know once your refund is approved. Your bank or card provider then needs a few further business days to show it.

Where the supplier has provided garment measurements they are listed on that product page. Our size guide explains how to measure and compare against something you already own.

Care guidance is supplied with the item where the supplier provides it. If you need advice for a specific piece, contact us.

Shop Pay, Apple Pay and Google Pay, plus major credit and debit cards. The full list of options available to you is shown at checkout.

No, you can check out as a guest. Creating an account saves your addresses and gives you full order history and faster checkout next time.